x66 Privacy Policy – How We Handle Your Data

1 Introduction

x66 ("we", "us", "our") operates an online gaming platform available at x66.ng, offering casino games, slot games, live casino, fish shooting games and sports betting — including cricket, PSL and T20 markets — to registered adult players. This Privacy Policy describes how x66 collects, uses, stores and protects the personal information of players who register and use the platform.

We are committed to handling your personal data responsibly and transparently. This policy is written in plain language so that any Pakistani player can understand exactly what happens to their information when they use x66. If you have questions that this policy does not answer, please contact us through the support channels listed in Section 13.

This policy should be read alongside the x66 Terms and Conditions and Responsible Gaming page, which together form the full set of agreements governing your use of the platform.

2 Data We Collect

x66 collects personal information in the following categories:

Category	Examples	Why Collected
Identity Data	Full name, date of birth, gender	Account registration and age verification
Contact Data	Email address, phone number	Account communication and support
Payment Data	JazzCash number, Easypaisa number, bank account details, card details (partial)	Processing PKR deposits and withdrawals
Transaction Data	Deposit and withdrawal history, bet records, game history	Account management and dispute resolution
Technical Data	IP address, device type, browser, operating system	Security, fraud detection, platform optimisation
Usage Data	Pages visited, games played, session duration, features used	Platform improvement and user experience
Verification Data	CNIC scan or photo ID, selfie (when verification is required)	Identity verification and fraud prevention

We do not collect sensitive personal data such as religious beliefs, ethnicity, political opinions or health records. We also do not collect financial data beyond what is directly required to process your PKR transactions on x66.

3 How We Collect Data

x66 collects personal information through the following means:

• Direct input at registration — when you create your x66 account, you provide your name, email address, date of birth, phone number and preferred payment details.
• Transactions — when you make a deposit or withdrawal, your payment method details and transaction amounts are recorded.
• Platform use — when you browse the game lobby, play slot games, place bets on cricket or PSL, or interact with any feature on x66, usage data is collected automatically.
• Device and browser data — your device's IP address, browser type and operating system version are logged when you connect to x66. This is standard for any web platform and is used primarily for security purposes.
• Cookies and tracking technologies — x66 uses cookies to maintain your login session, remember your preferences and gather aggregated analytics data. See Section 7 for more detail.
• Support interactions — if you contact x66 support by chat or email, the content of that communication is recorded for quality and reference purposes.
• Verification submissions — if you are asked to verify your identity, the documents you submit (such as a CNIC image) are collected and stored securely for the duration required by our verification obligations.

4 How We Use Your Data

x66 uses the personal information we collect for the following purposes:

• Account creation and management — to register your account, verify your identity and age, and maintain your player profile.
• Processing transactions — to handle PKR deposits via JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets, and to process your withdrawal requests to your verified payment method.
• Providing platform services — to allow you to access casino games, slot games, live casino, fish games and sports betting including cricket, PSL and T20 markets.
• Customer support — to respond to your queries, resolve disputes and assist with technical issues on your account.
• Security and fraud prevention — to monitor account activity for suspicious behaviour, detect multi-accounting and protect against fraudulent transactions.
• Legal and compliance obligations — to meet any applicable record-keeping or reporting obligations and to cooperate with legitimate requests from relevant authorities where required.
• Platform improvement — to analyse how players use x66, which games are most popular, and how to improve the overall experience.
• Marketing communications — to send you relevant bonus offers, game updates and betting promotions if you have opted in to receive these. You can opt out at any time.

x66 does not use automated decision-making or profiling that produces legal or similarly significant effects on players without human review.

5 Sharing Your Data

x66 does not sell, rent or trade your personal information to third parties for their own commercial purposes. We share your data only in the following limited circumstances:

• Game providers — certified third-party game studios that supply the casino, slot, live casino and fish game content on x66 may receive session data required to deliver their games. These providers process data only for the purpose of running the games.
• Payment processors — JazzCash, Easypaisa, Raast, banks and card processors receive the transaction data needed to complete your deposits and withdrawals in PKR. These are regulated financial service providers operating under their own privacy obligations.
• Identity verification providers — where identity verification is required, your submitted documents may be processed by a third-party verification service. These providers are bound by strict data processing agreements.
• Analytics and platform tools — aggregated and anonymised usage data may be processed by analytics services to help x66 understand platform performance. This data does not identify individual players.
• Legal obligations — x66 may disclose personal data if required to do so by a valid legal process, court order or legitimate request from a relevant authority. We will notify you where we are permitted to do so.

All third parties that process personal data on x66's behalf are required to handle that data securely, use it only for the specified purpose, and not retain it beyond what is necessary.

6 Payment Data

Given that x66 processes real-money transactions in PKR, payment data is handled with particular care. When you make a deposit using JazzCash, Easypaisa, Raast or a bank transfer, the relevant account numbers and transaction references are recorded in association with your x66 account.

For card payments, x66 does not store full card numbers. Card payments are processed via PCI-compliant payment gateways, and only partial card information (such as the last four digits and card type) is retained for reference purposes on your account.

Payment account details are used exclusively for processing your deposits and withdrawals on x66. Withdrawals are only processed to payment accounts that have been previously used for a deposit on the same x66 account, or to a verified account in your name. This policy protects against fraudulent withdrawal requests.

x66 keeps records of all transactions for the minimum period required by our operational and legal obligations. Transaction records may be reviewed in the event of a dispute or a security investigation.

7 Cookies

x66 uses cookies and similar browser storage technologies on its platform. Cookies are small data files stored on your device when you visit a website. They help the platform function correctly and allow us to understand how players use x66.

The main types of cookies x66 uses are:

• Essential cookies — these are required for the platform to work. They keep you logged into your account during a session and remember basic preferences. Without these cookies, x66 cannot function properly.
• Analytics cookies — these collect aggregated, anonymised data about how players navigate x66, which games they visit and how long sessions last. This information helps us improve the platform experience.
• Preference cookies — these remember settings you have chosen, such as language preference or display options, so you do not have to re-set them every time you visit.
• Security cookies — these assist with fraud detection by recognising your device across sessions, helping us identify unusual login patterns or suspicious account activity.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will affect your ability to use x66 normally — for example, you may not be able to stay logged in between pages.

8 Data Security

x66 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, loss, alteration or disclosure.

Security measures in place on x66 include:

• Encryption of data in transit using HTTPS across all pages of the platform.
• Encrypted storage of sensitive account and payment information.
• Access controls that restrict internal access to personal data to authorised personnel only, on a need-to-know basis.
• Regular security monitoring to detect unusual account activity, attempted breaches or suspicious login patterns.
• Two-factor authentication options available to players for additional account security.

While x66 implements strong security measures, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your x66 account and do not share your login credentials with anyone. If you suspect your account has been compromised, contact x66 support immediately.

9 Data Retention

x66 retains your personal data for as long as your account is active and for a reasonable period thereafter to meet our operational obligations. Specific retention periods vary by data type:

• Account and identity data — retained for the duration of your account and for a defined period after account closure, to meet standard record-keeping requirements.
• Transaction records — PKR deposit and withdrawal records, bet history and game history are retained for the period required for financial record-keeping and dispute resolution purposes.
• Support communications — support chat and email records are retained for a reasonable period to allow follow-up on unresolved matters and for quality review.
• Verification documents — identity documents submitted for verification are retained for the period required by our verification obligations and then securely deleted.
• Marketing data — if you have opted out of marketing, your opt-out preference is retained to ensure we do not send you unwanted communications in future.

When personal data is no longer required and the retention period has expired, x66 deletes or anonymises it securely so that it can no longer be linked to you as an individual.

10 Your Rights

As an x66 player, you have the following rights in relation to your personal data:

• Right of access — you can request a copy of the personal data x66 holds about you.
• Right to correction — if any of your personal data held by x66 is inaccurate or out of date, you can request that we correct it.
• Right to deletion — you can request that x66 delete your personal data. We will honour this request subject to any legal or operational obligations that require us to retain certain records.
• Right to restrict processing — in certain circumstances, you can ask x66 to limit how we use your data while a concern is being reviewed.
• Right to withdraw marketing consent — if you previously opted in to receive marketing communications from x66, you can withdraw that consent at any time through your account settings or by contacting support.

To exercise any of these rights, contact x66 support with your request. We will respond within a reasonable timeframe. We may need to verify your identity before processing your request to ensure we do not disclose or alter data in response to an unauthorised request.

11 Minors

x66 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All players are required to confirm their age at registration, and x66 may request age verification documents at any stage.

If we become aware that personal data has been collected from a person under 18, we will delete that data and close the associated account immediately. If you believe a minor has registered on x66, please contact our support team so the matter can be investigated promptly.

For guidance on keeping younger family members away from adult gaming platforms, please visit our Responsible Gaming page.

12 Policy Updates

x66 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable standards, or improvements to how we handle data. When this policy is updated, the revised version will be published on this page with an updated "last updated" date at the top.

For significant changes to how we collect or use your data, x66 will notify registered players via the email address on their account. For minor or clarifying changes, the updated policy on this page serves as sufficient notice.

We encourage you to review this policy periodically. Your continued use of x66 after a revised policy has been published means you accept the updated terms. If you do not agree with any changes, you may close your account and request deletion of your data as described in Section 10.

13 Contact Us

If you have any questions about this Privacy Policy, want to understand how your data is being used, or wish to exercise any of your data rights, please contact the x66 support team. We are available around the clock to assist with privacy queries and data requests.

Support email: [email protected]

When contacting us about a data request, please include your registered email address and a brief description of your request so we can locate your account and respond efficiently.

For responsible gaming related queries — such as self-exclusion, deposit limits or session controls — please visit the dedicated Responsible Gaming page.